JHE & Partners are pleased to be working with a great client based in South of Leeds as they look to recruit an experienced Customer Service Administrator. This is a permanent opportunity and is a great time to be joining the business as they continue to grow.
My client, a world leader in their field, are looking to recruit Customer Service Administrator. The ideal candidate for this position will be able to provide an outstanding level of customer service to its customers. You must be organised, proactive and be able to work independently. You will be reporting into a superb Financial Controller.
Administration duties include;
- Processing sales orders and ensuring accuracy at all times when processing orders through to the manufacturing process. (full training provided)
- Ensuring all site visitors are provided with a welcoming service.
- Responsible for maintaining customer records and product specification / pricing systems.
- Liaising with customers & Business Development Managers regarding queries/delivery schedules and updating internal customer relationship management database (full training would be provided)
- Arranging transport (via TNT/other couriers)
- Being the first point of contact via telephone for customer and client queries
- Ensuring customer POD’s are adequately recorded and filed to the CRM.
- Attending to customers during site visits, providing an impeccable service at all times.
Morley, Leeds
Salary: £20,000-£22,500 - hours are 40 per week, Monday – Thursday 8.15 – 5 and Friday 8.30 – 4 with half an hour lunch each day,
Benefits: Competitive salary / Company Pension Scheme / Onsite parking / Group life cover, 25 days holiday plus 8 statutory holidays